U9877E - HP MK Repl LaserJet90XX Fuser110V SVC

U9877E

 
 
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Service feature highlights
Service feature highlights, header
Replacement of maintenance kit and cleaning of printer by an HP-trained technician
Convenient onsite service
Per-incident service fee
Service features
Service features, header
Replacement of maintenance kit and cleaning of printer by an HP-trained technician
Convenient onsite service
Per-incident service fee
Service features
An HP-trained technician travels to your site and provides all labor, parts, and materials necessary to replace your maintenance kit and clean your printer. HP may use re-manufactured parts that are equivalent to new in performance; replaced parts become the property of HP. The repair commitment is complete on your printer when the technician replaces the maintenance kit and successfully prints a test page.
Note: the printer must be operating properly before the kit can be installed (see Limitations).
HP Customer Care Call Center will schedule the service during normal business hours (8:00 a.m.-5:00 p.m.) at the Customer's convenience.
No monthly service contracts; Customer pays only when service is needed
Service limitation
Service limitations, header
Excluded from this service are activities such as, but not limited to, the following:
Service limitations
Any repair beyond the replacement of the maintenance kit; should the Customer's printer need any additional part replacements there will be a separate charge for this service.
Maintenance kits for HP Design jet printers can only be replaced by authorized HP technicians.
Travel zones
Travel zones
The price of the service includes travel to the Customer location provided that it is a reasonable distance from an authorized HP service center. The response time varies depending on the distance from an authorized service center.
Note: Travel coverage in non-U.S. locations may vary.
Service eligibility
Service eligibility
The Customer must have HP LaserJet and/or HP Design jet printers that have maintenance kits available. Please contact the HP Customer Care Call Center agents for a current list of products covered.
Customer responsibilities
Customer responsibilities
The Customer will:
Customer responsibility
Allow HP full and unrestricted access to all locations where the service is to be performed
Ensure that the printer to be serviced is working properly before an HP technician arrives to replace the maintenance kit
 
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The information contained in this document is subject to change with or without notice. Hewlett Packard makes no warranty of any kind with respect to this information. Hewlett Packard specifically disclaims the implied warranty of merchantability and fitness for a particular purpose. Hewlett Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.